Q: Why do I need to give permission to access my phone contact list?
The Ceras Empower app displays Ceras Health patients that are in your phone contact list to invite on the app.
Q: Why are there no contacts available for me to invite to the app?
In order to invite someone to the app, the user must be a patient with Ceras Health AND a contact on your phone.
Q: How do I view a full list of my friends on the Ceras Empower app?
On the friend’s tab, open Friends and Caregivers. There will be a full list of your current friends.
Q: Can I remove a friend from my friend list?
Yes, go to the friend’s tab, open Friends and Caregivers select the person you wish to remove, and once on their page, tap Remove.
Q: How do I accept a friend request?
On the friend’s screen, tap Pending Requests. There, you can approve or reject a request.