---
title: Trouble Viewing Data FAQ
description: "There are two places a user can view their health data:  via the Ceras mobile app or the Patient Portal on cerashealth.com"
image: https://content.cerashealth.com/hubfs/b330-1.png
---

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<https://content.cerashealth.com/b330/b300-test-page-1#conversion-header__mobile-nav__mmenu>

[Login](https://cerashealth.com/auth/login) [Sign Up](https://cerashealth.com/auth)

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- [For Individuals](https://cerashealth.com/home)
- [For Professionals](https://cerashealth.com/ceras_for_professionals)
- About Us 
    - [Our Story](https://cerashealth.com/our-story)
    - [Leadership](https://cerashealth.com/leadership)
    - [Latest Update](https://cerashealth.com/latest-update)
    - [Career](https://cerashealth.com/career)
    - [Contact](https://cerashealth.com/contact)
- Resources 
    - [Blog](https://content.cerashealth.com/blog)

[Login](https://cerashealth.com/auth/login) [Sign Up](https://cerashealth.com/auth)

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<https://content.cerashealth.com/b330/b300-test-page-1#conversion-header__mobile-nav__mmenu>

[Login](https://cerashealth.com/auth/login) [Sign Up](https://cerashealth.com/auth)

- [For Individuals](https://cerashealth.com/home)
- [For Professionals](https://cerashealth.com/ceras_for_professionals)
- About Us 
    - [Our Story](https://cerashealth.com/our-story)
    - [Leadership](https://cerashealth.com/leadership)
    - [Latest Update](https://cerashealth.com/latest-update)
    - [Career](https://cerashealth.com/career)
    - [Contact](https://cerashealth.com/contact)
- Resources 
    - [Blog](https://content.cerashealth.com/blog)

[Login](https://cerashealth.com/auth/login) [Sign Up](https://cerashealth.com/auth)

# Trouble Viewing Data FAQ

  
**Patient Portal:** 

1. Open [www.cerashealth.com](http://www.cerashealth.com/) 
2. Click **Login** on the top right 
3. Enter in the users email and password 
4. If this is a new user, or the user has forgotten their password, click **Forgot Password** 
5. Enter in the users email address 
6. A password reset link will be sent to the email address 
7. Once logged in, the user can see their vital sign information for the last 24 hours, 1 week, 1 month, and 1 year 
8. Users can also view their data in a graph form by clicking **Graph** 

 

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